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1如何登录官网充值页?
您需使用FriendTimes账号密码,或是三方账户(Google或Facebook)进行登录。如您使用的是其他三方账户(如Game Center等),请先为自己账户绑定邮箱,然后使用邮箱进行登录。
第三方账户绑定邮箱教程:https://fs.wishgamer.com/tutorial/20210624/5895e0873909be88f5c3.html
2官网充值的价格是否与游戏内一致?是否有官网独家优惠?
官网充值的定价与游戏内保持一致。部分档位享有官网充值独家的95折优惠,购买带有“5% OFF”标签的档位,即可享受官网折扣价。
在“充值”分类中购买对应的档位,将同步游戏内机制,赠送相应数量的灵玉。例如:在官网购买50灵玉档位,将同步游戏内机制额外获赠10灵玉,实际到账60灵玉。
3官网充值是否计入游戏内的充值活动?
购买“充值”分类下购买的商品可计入游戏内充值活动,计入规则与游戏内对应档位一致。
例如:在官网购买1000灵玉档位,将同步游戏机制赠送250灵玉,实际到账1250灵玉;该1250灵玉可计入充值活动,与游戏内机制相同。
4我的订单记录有误怎么办?
如您遇到订单信息不正确、没有找到订单记录、支付金额有误等问题,均可以通过客服邮箱联系我们进行确认:fswqg_service@friendtimes.net
5购买成功后,奖励如何发放?
在“充值”分类下购买的灵玉,将直接到账至您的灵玉总额中。
在“礼包”分类下购买的商品(如月卡),在购买后将直接激活对应权益;如商品内包含灵玉或其他游戏道具,也将直接发放至账户中。
建议您在官网充值页下单前,记录当前已有的各道具数量,以便核实充值是否正确到账。
6为什么购买成功后,奖励没有到账?
官网充值的奖励发放可能存在延迟的情况,请您耐心等待15分钟左右。若长时间未收到奖励,可联系客服处理: fswqg_service@friendtimes.net
1How do I log in to the official web top-up page?
Please log in with your FriendTimes account or a third-party account (Google or Facebook). If you use another third-party account (such as Game Center), please bind your email address to your account and then use the email to log in.
Tutorial for email binding: https://fs.wishgamer.com/en/tutorial/20210624/5897c141a95257aa99ef.html
2Are the prices on this page the same as in-game? Is there an exclusive discount for web top-up?
The prices on the web top-up store are the same as in-game. For items with a "5% OFF" label, a web-exclusive 5% discount is available at checkout.
Purchases in the "Top-up" category grant the same amount of extra Jades as the in-game mechanism. For example: When you purchase 50 Jades in the web store, you will receive extra 10 Jades synced with the in-game mechanism, resulting in a total of 60 Jades received in game.
3Do web top-ups count towards the in-game Total Purchase events?
Purchases in "Top-up" category are qualified for in-game Total Purchase events, and the amount counted towards the event is synced with the in-game system.
For example: When you top up 1,000 jades in the web store, you will receive an extra 250 Jades synced with the in-game mechanism, giving you a total of 1,250 Jades in game. The amount of 1,250 Jades will be counted towards the Total Purchase events, consistent with the in-game rules.
4What should I do if there is an issue with my order record?
If you encounter issues such as incorrect order details or missing order record, etc., please contact our customer service for assistance: fswqg_service@friendtimes.net.
5How will the rewards be delivered after a successful purchase?
"Top-up" Category:
Jades purchased under this category will be credited directly to your total amount of Jades.
"Packs" Catagory:
Items like monthly pass will be activated directly upon purchase. If the pack contains Jades or other in-game items, they will be credited directly to your account.
We highly recommend that you keep a record of the current quantities of Jades and other items you own before placing an order, as this will make it easier to verify that all the rewards have been delivered correctly.
6Why haven't I received my rewards after the purchase?
There can be a delay of the reward delivery from the official top-up page. Please allow approximately 15 minutes for the process to complete. If you still have not received your rewards for a long time, please contact our customer service: fswqg_service@friendtimes.net.